Customer experience There are two key customer experience factors that Pendulum does well
For Ozempic: If fewer than 5 days have elapsed since your missed dose, take it as soon as you remember, then resume your regular weekly schedule
With newer molecules targeting multiple pathways (GLP-1, GIP, glucagon, amylin, insulin), the scope is expanding well beyond diabetes and weight management, towards cardiometabolic health, neurodegenerative disorders, and even oncology
But compounded drugs are tricky and FDA says they're not approved
Our structured interview program covers regional and global markets, with inputs from C-suite executives, directors, and subject matter experts