FTC investigation Impact: All sales 'final, irrevocable' per BBB Impact: Chinese APIs, not FDA-reviewed, Novo investigation Impact: App-only messaging Impact: Complete online health questionnaire (medical history, current medications, weight goals) Submit for licensed provider review (asynchronous, no video/phone) Provider reviews typically within 24 hours If approved, prescription sent to compounding pharmacy or traditional pharmacy Medication shipped to customer Track order status through app Time to First Prescription Typically 24-48 hours from questionnaire completion to approval Consultation Format Asynchronous (questionnaire-based only, no video/phone consultation) Provider Type Licensed healthcare providers (MD, NP, PA) in your state Video Option Not available - asynchronous only "This company is the least ethical company I have ever worked for in a medical sense." Former NP employee review on Trustpilot Quality Concerns: CRITICAL: Novo Nordisk investigation (June 2025) found compounded semaglutide APIs from Chinese suppliers, many never FDA-inspected or with quality violations per Brookings Institution report

This is a urine collection kit that you will collect for at home
Lorenzo A, Yankner BA
Hims & Hers Chief Commercial Officer Mike Chi told The Wall Street Journal that the goal of the ad was not only to talk to customers but to raise the issue among regulators, legislators, and those who can drive change. The Alliance of Pharmacy Compounders (APC) put out a statement in support of Hims & Hers' ad, noting that unlike FDA-approved drugs, which must comply with strict labeling requirements under the Federal Food, Drug, and Cosmetic Act, compounded medications have different rules for marketing and advertising
Some participants reported diarrhea, constipation, stomach discomfort, or occasional vomiting