Frost Coffee so once your items have

so once your items have started the production process there will be no refunds

but we strive to make sure everything is shipped out ready to enjoy

Please keep in mind all items are handmade with thought and care

Pre-Designed Orders will take 10-14 Business Days to create before shipping out

If  you feel a refund is necessary please email us your requests and reasoning along with photos of the item(s)

Frost Coffee so once your items have15oz CERAMIC COFFEE MUG Comes individually boxed BPA FREE Please keep in mind all items are handmade with thought and care. There may be some imperfections, but we strive to make sure everything is shipped out ready to enjoy! Refunds will not be accepted once the order has been processed. All items are made to order, so once your items have started the production process there will be no refunds. If you feel a refund is necessary, please email us your